FAQ

General Questions

What Payment Methods Are Accepted?

We proudly accept Visa, Mastercard, American Express and Apple Pay. We also accept payment via PayPal or e-Transfer.

Do You Store Credit Card Information?

No. Credit cards are processed through Shopify's payment system and we do not have access to these card numbers or information.

Is It Safe To Order?

Your card details are secure, payments are processed through our hosting and store provider (Shopify) which is certified Level 1 PCI DSS compliant.

Ordering

How Do I Know If The Clothing Will Fit?

We strive to only pick comfortable, quality products. We have sizes labelled everywhere, so we encourage you to determine what would fit you best! Sometimes it's recommended ordering a size larger.

I Need To Change Or Update An Order

For quickest results, please cancel a.s.a.p. and re-order. Or, contact orders@PizzaGym.com

How Do Refunds Or Returns Work?

Provide all details along with your inquiry to orders@PizzaGym.com

Delivery & Review

How Long Does Shipping Take?

All deliveries can take anywhere from 1-14 business days. If longer, we'll send free gifts :)

Where Are You Shipping From?

Currently we ship from U.S and Canada. We make products in-house or through our trusted supplier.

How Do I Leave A Review?

We allow customers to leave reviews on each product page of our website. You can also upload your product image to social media and leave a public review.

Question Not Answered?

Get An Answer Immediately!

Email support@PizzaGym.com to ask a question. Or, request adding a new question to our FAQ page :)

Get Help!

We provide many resources to help address discomforts; home workouts, meal-plans, meditation and mindfulness videos. Click 'Get Started!' at the top of our site!

Contact the Owner/ CEO

Owner's contact info;

You can contact Pavel Lubanski, the CEO/ Owner of PizzaGym at Pavel@PizzaGym.com or PavelLubanski@gmail.com